OUR GUARANTEE. OUR COMMITMENT.
Product Registration
Tout Terrain provides a standard 3 year warranty for defects in materials or manufacturing on steel bicycle frames and forks. If you register your bike with us within 6 weeks of purchase, you will receive our extended 5 year warranty at no charge.
Support Processing
If you need support with one of our products, there are two options:
- You purchased your product from your dealer. They are your service partner for support processing. They will answer your questions. They will take care of your request.
- You purchased your product online from us or you are a dealer. Fill out our service request form and you will receive an answer and a service number from us within two working days. We will answer your questions. We will take care of your request.