Tout Terrain offers a standard 3-year warranty on frame and fork defects. If you register your bike with us within 6 weeks of purchase, you will receive our 5-year extended warranty with reliable spare parts service. Completely free of charge!
If you would like to make use of our support, there are two ways for you to do this:
You have purchased your product from your dealer. He is the partner for support processing. They will answer your questions and take care of your request.
You bought your product online from us or you are a specialist dealer. Fill out our support form and you will receive an answer and a support number within two working days. We will answer your questions and take care of your request.
Important: For support cases from non-EU countries, please wait until we have contacted you and provided you with all the necessary information before returning the goods. Due to the variety of applicable customs regulations, we can minimize the processing time of your complaint.
In our Download Center you will find all the important information, data and documents relating to our products - clearly laid out and ready to hand at any time. Whether product brochures, instructions or other helpful documents - everything is conveniently available for you to download.
